Magetsi - Terms and Conditions
Airtime Home

Terms and Conditions

Last updated: April, 2023

Terms and Conditions
Of using Magetsi Platform

We appreciate your interest in using our platform to make your bill payments experience simple, fast and convenient.

Please read through these terms and conditions carefully before using our platform to make payments. By using our platform, you agree to be bound by these terms and conditions.

Payment Services

Magetsi provides a platform for the purchase of prepaid electricity, airtime, data bundles and other value-added services.

Use of Personal Information

We respect your privacy and are committed to keeping your personal information confidential. We only collect, use and store personal information in accordance with our privacy policy, which can be found on our website.

Payment Methods

We offer various payment methods including EcoCash, international debit and credit cards, bank transfers and cash payments. Cash payments are only accepted at our corporate office, Office 3N14, Third Floor, Runhare House, Cnr Kwame Nkrumah Ave/Simon Muzenda St, Harare, Zimbabwe.

Transaction Fees

Magetsi charges a transaction fee for each payment made on the platform. The transaction fee is displayed on the platform and is subject to change from time to time.


Refunds may be issued at the sole discretion of Magetsi. Requests for refunds must be submitted within 24 hours of the transaction. Refunds will only be issued for failed transactions.

Account Termination

Magetsi reserves the right to terminate your account if you violate any of the terms and conditions outlined here.

Availability of Services

Magetsi cannot guarantee uninterrupted access to our platform due to factors beyond our control.

Prohibited Use

Magetsi strictly prohibits the use of our platform for illegal activities, including but not limited to money laundering, fraud, and terrorist financing.

Intellectual Property

All content on the Magetsi website, including text, graphics, logos, button icons, images, audio clips, and software, is the property of Magetsi and is protected by Zimbabwean and international copyright laws.


You agree to indemnify and hold harmless Magetsi, its directors, officers, employees, agents, and affiliates from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your use of our platform.

Governing Law

These terms and conditions shall be governed by and construed in accordance with the laws of Zimbabwe.

Buy ZESA today, fast, easy and secure

Buy ZESA now

Our Partners